I filled out a pet profile on the last site. What happened to it?
Don’t worry—we saved your furry friend’s information for you Pet Profiles on our new website will be coming soon.
My pet has passed on. How do I stop receiving personalized emails?
We’re sorry for your loss. As passionate pet parents ourselves, we know there is nothing tougher. To ensure you don’t receive emails with your beloved pet’s name, please inquire with our Pet Parent Support team and we'll take care of it.
I want to unsubscribe from all email communications.
We’re very sorry to hear that. You can unsubscribe from our emails and special offers by clicking the unsubscribe link at the bottom of every email we send. If you’re still having trouble, please inquire with our Pet Parent Support team, and we'll take care of it.